About PREXENCE
PREXENCE deploys AI Chatbots, AI Agents, and AI Voice Agents that run your business around the clock — answering, acting, converting, and resolving — without pause, without payroll, without a single missed opportunity.
Think of PREXENCE as your Digital Office: fully staffed by AI, never tired, never offline, never over capacity. Whether you run a hospital, a hotel, a law firm, a startup, or a government service — PREXENCE scales your presence infinitely.
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Our Services
1. AI Chatbots — Text · Chat · Messaging
Deploy intelligent conversational agents on your website, WhatsApp, Telegram, Instagram DMs, and more. Our chatbots understand context, remember conversations, qualify leads, handle complaints, and guide customers to decisions with the fluency of a seasoned professional.
- Omnichannel — website, WhatsApp, Instagram, Telegram, app
- Multilingual — English, Hindi, Tamil, Telugu, Bengali, and regional languages
- Lead qualification and CRM integration
- Smart escalation to human agents when needed
- Custom persona matching your brand voice
- Bookings, complaints, FAQs, feedback flows
2. AI Agents — Action · Automation · Execution
Beyond conversation, PREXENCE AI Agents actually do things. They browse, search, fill forms, send emails, update databases, book appointments, generate reports, and execute multi-step workflows — autonomously. AI that doesn't just talk; it acts on your behalf, 24 hours a day.
- End-to-end task automation — no human loop required
- API integrations with your existing tools
- Automated follow-ups, reminders, and escalations
- Data entry, document processing, summarisation
- Research, reporting, intelligence gathering
- Works with Google Workspace, Salesforce, Zapier
3. AI Voice Agents — Voice · Calls · Conversations
Real phone conversations, powered by AI. PREXENCE Voice Agents make outbound calls, receive inbound inquiries, conduct surveys, follow up on leads, handle appointment reminders — in natural, human-like voice — in any language, at any hour.
- Inbound and outbound calling at scale
- Natural voice synthesis — indistinguishable from human
- Real-time call transcription and sentiment analysis
- Appointment scheduling, reminders, follow-ups
- IVR replacement — intelligent, not robotic
- Post-call summaries delivered to your CRM instantly
4. Digital Office 24/7
The PREXENCE Digital Office is a complete operational infrastructure built on AI. It is the front office, the back office, and the call centre, all running in parallel, all day, all night, all year. No shifts. No sick leave. No training cycles. No attrition.
- Always Operating — No downtime, no holidays, no missed windows
- Unlimited Concurrency — Handle 1 or 100,000 conversations simultaneously
- Response Time — Under 3 seconds for every query
- Full Channel Coverage — Website, WhatsApp, phone, email, app
Industries We Serve
- Healthcare — Appointment booking, patient triage, post-discharge follow-ups, lab report queries, doctor availability — 24/7
- Hospitality — Booking confirmations, room service, local recommendations, complaint resolution — a concierge that never sleeps
- Legal & Consulting — Client intake, document collection, appointment scheduling — freeing professionals for high-value work
- Banking & Finance — Account queries, loan status, investment FAQs, fraud alerts, onboarding — compliant, instant, accurate
- Retail & E-Commerce — Order tracking, returns, product discovery, upselling, cart recovery — the AI sales floor
- Education — Admissions guidance, fee queries, exam schedules, student support — campuses connected 24/7
- Government & Civic — Citizen grievance handling, scheme information, helpline automation — governance that reaches everyone
- Real Estate — Property inquiries, site visit scheduling, EMI calculators, document collection — close more deals faster
- Automotive — Service booking, warranty queries, test drive scheduling, roadside assistance — around the clock
- Pharma & Wellness — Prescription reminders, product FAQs, dosage guidance — clinical-grade AI presence
- Travel & Tourism — Itinerary queries, booking changes, visa guidance, emergency support — your AI travel desk
- Telecom & Tech — Plan upgrades, technical support, billing disputes, outage notifications — elevated experience
Results & ROI
- 70% reduction in support costs
- 3x higher lead conversion rate
- 90% of queries resolved without human intervention
- 8,760 hours of active presence per year (24/7/365)
- Deployment in 7-21 days
Case Studies
Healthcare — Multi-Speciality Hospital, Delhi NCR
A 400-bed hospital receiving 200+ unanswered after-hours calls per week. PREXENCE deployed a Voice Agent that triaged calls and scheduled appointments. Result: 62% increase in after-hours bookings within 30 days.
Real Estate — Premium Developer, Mumbai
A luxury developer losing 55% of weekend leads. PREXENCE deployed an AI Chatbot on website and WhatsApp — qualifying leads, sending virtual tours, booking visits. Result: 48% drop in cost-per-booking in Month 1.
Education — Private University, Pune
10,000+ inquiries in 48 hours during results season. PREXENCE chatbot handled eligibility checks, course details, fees simultaneously. Result: 94% queries resolved without escalation, response time under 3 seconds.
Banking — Regional NBFC, South India
10,000 pending loan follow-ups needed. PREXENCE Voice Agents completed all calls in 48 hours and updated CRM automatically. Result: 34% more loans disbursed that quarter.
Government — State Department, Eastern India
Needed to reach 2 million beneficiaries in three regional languages. PREXENCE deployed multilingual Voice Agent and WhatsApp Chatbot in 18 days. Result: 2 million citizens reached in 60 days, 91% satisfaction rate.
Why PREXENCE?
- Time Is Non-Renewable — Customers decide at midnight. Every hour offline is revenue lost to competition.
- Human Capital Has Limits — 30-40% of costs go to repetitive tasks AI handles better, faster, cheaper.
- The Gap Is Closing — A 5-person company with PREXENCE outperforms a 500-person company without it.
- India's Opportunity — 1.4 billion people, 800 million smartphones, and most businesses still reply manually.
- Consistency Builds Trust — Same quality every time converts first-time customers into lifetime customers.
- We Build Presence — Not generic tools. Intelligent, branded, purpose-built AI systems for your business.
What World Leaders Say
"The IT department of every company is going to be the HR department of AI agents in the future." — Jensen Huang, CEO, NVIDIA
"Humans and swarms of AI agents will be the next frontier." — Satya Nadella, CEO, Microsoft
"It will be unthinkable not to have intelligence integrated into every product and service." — Sam Altman, CEO, OpenAI
"Before asking for more headcount, teams must demonstrate why they cannot get what they want done using AI." — Tobi Lütke, CEO, Shopify
The PREXENCE Process
- Discovery & Diagnostic — Deep audit of business touchpoints, queries, bottlenecks, conversion gaps
- Architecture & Design — Conversational architecture, agent workflows, voice scripts tailored to your brand
- Build & Integration — Connect to CRM, ERP, booking platforms — no rip-and-replace
- Testing & Tuning — Stress-testing across edge cases, languages, high-load scenarios
- Go Live & Scale — Guided launch with real-time monitoring and continuous optimisation
Contact PREXENCE
Email: conlanginternational@gmail.com
Phone: +91 92205 79429
WhatsApp: Chat With Us Now
- Every deployment is custom-architected for your business
- Free diagnostic consultation
- NDA available on request
- Pilot deployments possible
We typically respond within 4 business hours. No sales scripts. No generic decks.